(Payment policy)

A $50 deposit is required to secure a rental. The remaining balances must be paid in full the day of the event. payment can be made cash, card or automatically processed the day of the event.

(Adult supervision policy) 

These inflatables require one adult supervisor at all times.

In order to ensure the safety, and rules are being followed. Also to ensure the enjoyment of all participants, we have a policy requiring adult supervision at all times while the inflatable is in use. This is a crucial measure to prevent accidents and ensure that everyone has a fun and safe experience.

(Weather Policy)

We reserve the right to cancel any reservations due to rain, High wind speed or severe imminent deterioration of weather conditions.

(Rain policy)

We will not set up in stormy weather conditions or has a high chance of severe imminent deterioration of weather conditions. We understand that it can be frustrating if the forecast isn’t good, but we must rely on the info we have at hand to make our decisions. If a light rain or drizzle begins during your event. “if SAFE” leave the Bounce house Inflated, to avoid flooding the unit. A cleaning fee may be required if the Inflatable gets rained on.

(Delivery and pickup Policy)

We asked for an hour to set up, and an hour to tear down.
Our service is same day delivery and pickup only

For safety and quality assurance, we do not allow customer pickups. We handle all deliveries personally to ensure proper handling and functional units. 

(Inflatable placement policy) 

Grass or pavement placement only. We will not set up on dirt or sand. 

Grass is best, however we will setup on pavement or asphalt with advance notice.

Pavement or asphalt will require sandbags to secure the unit.

Locate any sprinkler lines, septic tanks Electrical lines etc, that could be damaged when staking down the unit. We use 18inch stakes.

Please do not run sprinklers or mow lawn the same day in the setup area

Renters must measure and ensure adequate space and clearances for the inflatable prior to delivery.

The setup area must be level and free from obstacles or debris.

If space is inadequate upon arrival, full payment is still required, and no refunds will be issued.

If unsure of space requirements needed, please contact us for space requirements. By following these guidelines, the setup area should be level and free from obstacles or debris.

 

(Inflatable water use policy)

(Appropriate water use) 

By selecting “Wet Use,” You agree to use the inflatable with water. You are only allowed to use the water feature provided with the rental. Sprinklers are not allowed in or to spray the inflatable. Inside or outside. 

Water attachments provided by Pouncy house is the only source of water that can be used on the inflatables.

Renter supplies watering hose that is long enough to reach the inflatables location.

Absolutely no soap or bubbles are allowed in or on the inflatable. 

Failure to follow this rule will result in the cleaning charge up to $200.

(Inflatable Dry use policy)

By selecting “Dry Use,” You agree not to use any sprinklers, pools, or other water features in conjunction with the inflatable bounce house.  

(Power source Policy)

Renter will supply an outlet within 100 feet of the Inflatables location 

We will provide a 100ft extension cord. Only one extension cord can be used

We DO NOT provide or allow generators as a power source

(Cleaning policy)

No charge for general cleaning.

If excessive cleaning is needed, a cleaning charge of $30 to $200 will be required. Examples But not limited to: Face paint, Silly String, Food, Gum, Rust Stains from water pump, marker or paint.

(Cancellation Policy) 

Cancelations or changes must be made within 72 hours prior to your rental date.

Last minute cancelations that are Not weather related are subject to forfeiting the $50 deposit.